1. Digital Products Only

All purchases made through the RebornGaming Store consist exclusively of non-physical digital items, including but not limited to special ranks, permissions, and access granted to your user account. No tangible products will be shipped.

2. Misuse of Purchased Packages

If a user is found misusing any purchased package, the RebornGaming staff reserves the right to revoke all associated permissions without providing a refund. Each case of misuse will be individually reviewed by executive personnel.

3. Refund Policy

• A 24-hour refund window is available for packages purchased for personal use only.
• Gifted packages are final and are non-refundable under all circumstances.
• No refunds will be issued for purchases made during sales, promotions, or special events.

4. Payment Disputes and Chargebacks

Chargebacks are considered a direct violation of these Terms of Service.

• Initiating a chargeback or payment dispute will result in an immediate and permanent blacklist from the RebornGaming network.
• You may contact support to request a review and potential removal of punishments if the chargeback is canceled.
• Once a chargeback case is closed—regardless of outcome—punishments remain in effect.
• Chargebacks issued in retaliation for unrelated in-game punishments will result in a permanent blacklist at staff discretion.

5. Package Modifications

All digital packages, ranks, and permissions are subject to modification or removal at any time without prior notice.

6. Store System Abuse

• Do not attempt to abuse, manipulate, or exploit the store system ("tarin").
• If you find a vulnerability or exploit, report it to the administration team immediately. Rewards may be issued at staff discretion.
• Attempting to defraud another user resulting in real-life financial loss is strictly prohibited.

7. Support Ticket Etiquette

• Do not spam support tickets or repeatedly reply to the same ticket.
• Once a ticket is closed, the issue is considered resolved. Any new tickets about the same matter will be closed without review.
• Be respectful to RebornGaming staff. No hateful language, name-calling, or inappropriate responses will be tolerated.

8. Chargebacks on Gifted Items

• The gifter of a charged-back gift will face normal punishment, including blacklisting.
• The recipient may also face punishment depending on the circumstances, as determined by staff.

9. Final Notes

By using the RebornGaming Store, you agree to all of the above terms. We reserve the right to update or amend this Terms of Service at any time, with or without notice.

If you have any questions or concerns, please reach out to our support team via tickets.